What is an Annual Maintenance Contract (AMC)? +
An AMC is a fixed-term maintenance agreement where you pay one annual fee to cover all your property's maintenance needs. In return, you get scheduled preventive services (like AC servicing), unlimited emergency call-outs, priority response, a dedicated account manager, and monthly reports. It replaces the need to find and negotiate with separate contractors for each trade.
How much does an AMC cost in Dubai? +
AMC pricing depends on the property type and size, number of AC units, scope of services included, and whether you need 24/7 emergency cover. Contact us for a tailored quote — we'll arrange a free site survey and provide a detailed, fixed-price proposal. Most clients save 30–40% compared to booking individual call-outs throughout the year.
What is included in a villa AMC? +
Our standard villa AMC includes 4 AC services per year, unlimited call-outs for electrical, plumbing, and civil issues (parts extra), a 2–4 hour emergency response, an annual property inspection report, and a dedicated account manager. We can also add painting, deep cleaning, and waterproofing to the scope on request.
What is included in a building or office AMC? +
Our building and office AMC includes quarterly AC servicing for all units, electrical and plumbing preventive maintenance, Civil Defense compliance documentation, 24/7 emergency cover, monthly maintenance reports, and a dedicated account manager. We tailor the scope to your specific building requirements.
How quickly do you respond to AMC emergencies? +
AMC clients receive priority response — our target is 2 hours for critical emergencies (AC failure, water leak, power fault) and 4 hours for other urgent issues, anywhere in Dubai. We operate 24/7 including weekends and public holidays.
Can I get an AMC for a school or educational facility? +
Yes. Our school AMC is specifically designed for KHDA-regulated educational facilities. It includes holiday-scheduled works (so students are never disrupted), background-checked technicians, child-safe materials, AC servicing, summer refurbishment packages, and full KHDA compliance documentation. We cover nurseries, primary schools, secondary schools, and universities.